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Accessibility Statement - Spinex Shop

Spinex Shop is committed to making our website accessible to everyone, including people with disabilities. We believe that all customers deserve an equal and inclusive online shopping experience.

1. Our Commitment

We strive to ensure that spinex-shop.com conforms to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with disabilities, including those with visual, auditory, physical, speech, cognitive, and neurological disabilities.

2. What We're Doing

We are actively working to improve the accessibility of our website. Our current efforts include:

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  • Providing descriptive alternative text for all product images

  • Ensuring all pages are navigable using a keyboard alone

  • Using clear, high-contrast text throughout the site

  • Structuring content with proper headings and labels for screen reader compatibility

  • Ensuring our website works with common assistive technologies

  • Making all forms and checkout processes as simple and accessible as possible

  • Avoiding content that flashes or blinks, which can trigger seizures

3. Known Limitations

While we work hard to ensure accessibility across our site, some areas may not yet fully meet WCAG 2.1 Level AA standards. We are continuously identifying and addressing these issues. If you encounter any accessibility barriers, please let us know — your feedback helps us improve.

4. Assistive Technology Compatibility

Spinex Shop is designed to be compatible with the following assistive technologies:

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  • Screen readers (including NVDA, JAWS, and VoiceOver)

  • Keyboard-only navigation

  • Browser zoom and text resizing

  • High-contrast display modes

5. Feedback and Contact

We welcome your feedback on the accessibility of spinex-shop.com. If you experience any difficulty accessing any part of our website, or if you would like to request information in an alternative format, please contact us:

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6. Enforcement

If you are not satisfied with our response to your accessibility concern, you can contact the Equality Advisory and Support Service (EASS) at equalityadvisoryservice.com.

7. Review of This Statement

​This Accessibility Statement was last reviewed in June 2025. We aim to review and update it at least annually or whenever significant changes are made to our website.

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